BPI has been upgrading its services. I love their queuing machine that jots the account numbers and speeds up transactions of people making deposits and withdrawals. I also found out last night, while watching ANC on Cable, BPI is busy installing new machines its near 900 ATM locations where people can update their accounts with deposits. It’s called Express Deposit Machines or EDMs. Its clients can deposit their payments without the hassle of using envelopes to transact and credit their accounts with cash. The machine can handle up to 99 pieces of peso bills and it scans it with a technology that is at par with world’s standards.
Other banks are noisy with creating bigger hedges to project their stability and service image trying to attract more businesses but BPI is busy harboring technology and listening to customers on what their needs are and they are slowly improving each and every facet so customers would delight in banking and use this to attract more investors.
BPI says that they have installed over 450 EDMs concentrating their efforts in business hubs like Metro Manila, Cebu, and Davao. They will have more than 500 EDMs installed by the end of 2014 trying to complete their work perhaps in two years time. Locate your nearest EDMs here.
Downside: Customers who deposit bills that are vandalized: written on, ripped, or are too dilapidated will not be accepted and ‘spitted’ from the machine. This shows that we need to reject any bills that are taped on with ‘scotch tape’, stapled on, or drawn on with pens.